Frequently Asked Question

We listed some most frequently asked questions that clients ask before cooperation. You may have some doubts. Please read them to get your answer.
If you can't find an answer to your questions, please write to us and let us know. We'll find a solution for you.
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FAQ

  • 1: Are you a trading company or manufacturer?

    1: We are a manufacturer, the company Maixin Tech was established in 2017. We focus on designing and manufacturing on massage gun only. Our massage guns have been sold and shipped abroad by trading companies in past 3 years. We have our own registered brands(Meresoy and FUNZA in China; Molaxzo worldwide) and they won great reputation on the market. 

  • 2: What is the advantage to cooperate with Maixin?

    2: Founder of Maixin believes that only superior quality products can live long. We have and only have one quality. Sweep across the market with inferior products and cheap prices are not the way to run the healthy market, build the benignant industry. 

    As a R&D engineer, the founder is focus on the development to give all users the best using experience. Maixin's massage gun are designed for supermarket like Walmart, Kmart, Costco, Coles, etc...
     

  • 3: What is the Minimum Order Quantity(MOQ)?

    3: We do not require MOQ for neutral products, even 1pc can be provided by drop shipping(with higher price of course). But for OEM products, we require MOQ of 300pcs~1000pcs depend on the customization, ODM 10000pcs. Drop shipping and wholesale orders will be carried out by different deparment, please contact us for details.
     

  • 4: What is the payment terms?

    4: Full payment for drop shipping only; For bulk orders, we accept T/T or L/C, 30% deposit to start production, balance before shipping.
     

  • 5: What is your lead time for wholesale orders?

    5: Normally 12 days after receiving deposit.

  • 6: What is Molaxzo massage gun sample policy?

    6: Samples are available on payable basis and freight cost by buyer. But we do have refund policy for 1pc per 100pcs order. The refund policy may change at any time, please inquire sales person.
     

  • 7: Can I visit your factory?

    7: Yes, visitings are warmly welcoming. We open our production lines and warehouses to serious buyers. If you do not have enough time and schedule to arrange a visit, we also welcome video connection. 

  • 8: Can we be exclusive agent of your products?

    8: If you believe you have the exclusive ability for a good sale of our massage guns, please send us your proposal.
     

  • 9: How is the warranty policy?

    9: We offer 12 months warranty for each product for any manufacturing defects.

ABOUT MANXIN-TECH

YONGKANG MANXIN TECHNOLOGY CO.,LTD.IS SPECIALIZED IN THE PRODUCTION OF THERAPY MASSAGE GUNS,MORE THAN 55% OF THE PRODUCTS EXPORTED TO THE WORLD!
 

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CONTACT US



 10# Shuangfeng Road, Qiancang Industry Area,Yongkang City,321300 Zhejiang CHINA

 Tel: 8613735707755

 Email: inquiry@molaxzo.com

 Skype: live:.cid.75e0ce43082b8868
Copyright 2020 MAIXIN-TECH Co.,Ltd.